Privacy Policy for DefProCo App

Effective September 18th, 2023

This Privacy Policy explains how Defined Conventions Tech Inc and its subsidiaries and affilates collect, use, disclose, and otherwise process personal information in connection with our Platform and Services. Our Platform includes (i) our websites; (ii) our mobile, tablet and other smart device applications; (iii) application program interfaces, and (iv) any other tools, technology, and programs now or in the future, in each case, that reference this Privacy Policy. "Services" includes all services associated with the platform.

By accessing or using the Platform and/or Services, you agree that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in the Privacy Policy.

  1. How we Collect, Use and Share Your Personal Information.
    1. Identifiers and Customer Records. When you create an Account, complete your Account profile, or place an order, or otherwise communicate or interact with us, we collect identifiers and customer records such as your name, address, phone number and email address. Identifiers can include numbers assigned to you likey your IP address or a unique account number, and information about your device and its software like your browser type, device type/model/manufacturer, operating system,a nd other similar information. These identifiers are collected or created automatically when you use the Platform.

      We may use this information to (i) create and manage your Account; (ii) ficilitate orders; (iii) communicate with you directly about the Services, including answering your questions, issues or concerns you have have; (iv) analyze use of and improve the Platform and our Services; (v) detect and prvent fraud, abuse, or other harmful activies, conduct security investigations and risk assessments, and improve and enforce our security measures.

      Defined Conventions Tech retains identifiers and customer records for as long as you have an account with Defined Conventsions Tech, and for such additional period as Defined Conventions Tech determines is necessary to comply with its legal obligations and defend against legal claims.

      We may provide identifiers and customer information to our vendors (e.g. shipping companies, insurance companies) and other partners as needed to perform the service you purchased. We do not share this information with any ad networks or other advertising groups.

  2. We collect payment information from you, such as credit, debit, google pay or apple pay information, this information is shared with Square Inc to process. We do not store this information in our systems. This information is solely used to process payment (e.g. to allow you to order services from us). We do not sell payment information to third parties or share it with third parties for cross-context behavioral advertising. We also do not share this information with third parties for business or commercial purposes, though we may disclose it to our service providers, or for other lawful purposes. Payment information is retained at Square inc for as long as you have an account with Define Conventions Tech, and for such additional period as Defined Conventions Tech determines is necessary to comply with its legal obligations and defend against legal claims
  3. Commercial Information. Whenever you make purchases on the Platform, we collect commercial information about you, such as your ordering history and purchasing tendencies. This information may be used to (i) ficilite order and deliver services; (ii) analyze use of and improve the Platform and our Services; (iii) detect and prevent fraud, abuse, or other harmful activities, conduct security investigations and risk assessments, and improve and enforce our security measures

    We may provide identifiers and customer information to our vendors (e.g. shipping companies, insurance companies) and other partners as needed to perform the service you purchased. We do not share this information with any ad networks or other advertising groups.

    Defined Conventions Tech retains commercial information for as long as you have an account with Defined Conventsions Tech, and for such additional period as Defined Conventions Tech determines is necessary to comply with its legal obligations and defend against legal claims.

  4. Communication Content. We maintain communications resulting from your interactions with us such as email, mail and chat messages and comments. We use these communications to (i) communicate with you directly about the Services (ii) analyze use of and improve the Platform and our Services; and (iii) detect and prevent fraud, abuse, or other harmful activities, conduct security investigations and risk assessments, and improve and enforce our security measures.

    We do not sell communications content to third parties or share it with third parties for cross-context behavioral advertising. We also do not share this information with third parties for business or commercial purposes.

    Defined Conventions Tech retains communication content for as long as you have an account with Defined Conventsions Tech, and for such additional period as Defined Conventions Tech determines is necessary to comply with its legal obligations and defend against legal claims.

  5. Other Circumstances Under Which we Might Use or Disclose Your Data
    1. providing our Services, including by providing information to our delivery providers, payment processors, and other service providers that we rely on to process and fulfill orders or other service providers that help us keep the Platform and our Services running smoothly.
    2. complying with legal and regulatory requirements and proceedings, including corporate reporting obligations, supoenas, or law enforcement requests

Control over your Personal Information

We do not sell your information under any circumstance.

Managing your data

Certain states permit you to request certain actions with respect to your data. We will endeavor to honor any such requests. Requests can be made by emailing sales@defproco.com.

How we Store and Protect Your Information

  1. Keeping Your Information Safe.

    We care about the security of your information and employ physical, administrative and technological safeguards designed to preserve the integrity and security of all information collected through our Platform and Services. However, no security system is impenetrable and we cannot guarentee the security of our systems. Please recognize that protecting your personal information is also your responsibility. Accordingly, we strongly recommend that you change your passwords often and not reuse passwords, use a combination of letters and numbers, make sure you use a secure browser, and otherwise take precautions when communicating your personal information on the internet. If you know of have reason to believe that your Account credentials have been lost, stolen, misappropriated, or otherwise compromised or in case of any actual or suspected unauthorized use of your Account, please contact us at sales@defproco.com within 7 business days of noticing the actual or suspected unauthorized activity.

  2. Children's Personal Information

    Our Platform is not directed to and we do not intent to or knowingly, collect or solicit personal information from children under the age of 16, nor do we knowingly sell or share personal information of children under the age of 16. In the event that we learn that we have inadvertently collected personal information from a child under age 16, we will endeavor to delete that information. If you have knowledge that we have collected personal information from a child under 16, please contact us at sales@defproco.com

  3. Third-Party Websites

    Our Platform may include links to third-party website, plug-ins, and applications. Except where we post, link to, or expressly adopt or refer to this Privacy Policy, this Privacy Policy does not apply to, and we are not responsible for, any personal information practices of third-party websites and online services or the practices of other third-parties. To learn about the personal information practices of third parties, please visit their respective privacy notices.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes to this Privacy Policy, we will change the effective date at the Beginning of this Privacy Policy. In addition to posting the updated Privacy Policy and effective date, we may elect to provide additional notice to you of the updated Privacy Policy, such as by sending an email to you or providing a notice through the Platform and/or Services. All changes shall be effective from the date of publication unless otherwise provided. If you do not cancel your Account before the date the revised Privacy Policy becomes effective, your continued access to or use of the Platform and/or Services will be subject to the revised Privacy Policy.

Contact Us

If you have any questions or request in connecting with this Privacy Policy or other privacy-related matters, please send an email to sales@defproco.com Please note that email communication will not necessarily be secure, accordingly, please do not include credit card information and/or other sensitive personal information in your email correpsondance with us.